Terms of Service
Terms of Service
(Last updated: 14 August 2025)
Important Notice
Aztech Technologies Pte Ltd and its related companies (“Aztech”, “we”, “us” or “our”) hereby remind all users (“User”, “Users”, “you” or “your”) to carefully read and understand Terms as they contain important information pertaining to your legal rights, remedies and obligations. These include the exemption or limitation of our liability and a dispute resolution clause that governs how disputes will be resolved.
These Terms govern the use of or access by Users of our website (“Website”), mobile application and services (collectively, “Services”) which may be used in conjunction with our hardware products (“Products”) or any other way as stipulated by the Services. These Terms constitute a binding legal agreement between you, Aztech and, as the case may be, Aztech’s operating partner(s) (“Partner” or “Partners”) and shall be read together with any other supplemental agreements as specified herein (“Supplemental Agreements”).
By using or accessing our Products or Services or creating an Account (as specified in clause 1 below) you hereby represent and warrant that:
(i) you have read, understood and agree to be bound by these Terms;
(ii) you are of legal age in your jurisdiction to enter into a binding agreement; and
(iii) if you are agreeing to these Terms on behalf of an organization or entity, you are authorized to agree and bind them to these Terms.
Aztech reserves the right to, at our sole discretion, amend any portion of these Terms at any time without notice. If any amendments are made, we will publish them on this page and such amendments shall be effective as at the date of publication. Your continued use of our Products and Services after such amendments are published constitutes your acceptance of the amended Terms. IF YOU DO NOT ACCEPT ANY OF THESE TERMS, PLEASE STOP USING OR ACCESSING ANY OF OUR PRODUCTS AND SERVICES IMMEDIATELY.
1. Creating an Account
1.1 In order to use or access some of our Products or Services, you may need to create an account (“Account”). In doing so, you agree to (a) provide accurate, current and complete information about you as may be prompted (“Registration Details”); (b) maintain a secure password to prevent others from gaining access to your Account; (c) maintain and promptly update the Registration Details and any other information you provide to us, and ensure they are accurate, current and complete; and (d) notify us immediately of any unauthorized use or suspected unauthorized use of your Registration Details or any other breach of security. You may not use anyone else’s Registration Details at any time without the express permission and consent of the holder of those Registration Details.
1.2 If you have created an Account to use or access our Products and Services, you understand and agree that you shall be responsible for all actions relating thereto and that you may be liable for losses or damages arising from your failure to keep your Account secure. Aztech shall not be liable for any such loss or damage arising from your failure to keep your Account secure.
2. Restrictions
The rights granted to you in these Terms are subject to restrictions in our Software License and Service Agreement and the following restrictions: (i) you agree not to transfer, license, sell, rent, assign, lease, distribute, host or otherwise commercially exploit the Services or Products; (ii) you agree not to disassemble, decompile or reverse engineer any part of the Services or Products; and (iii) you agree not to access (or attempt to access) any of the Services by means other than through the interface that is provided by Aztech.
3. Modification, suspension or discontinuation of services
Aztech reserves the right, at any time, to modify, suspend or discontinue the Services or any part thereof with or without notice. You agree that Aztech will not be liable to you or to any third party for any modification, suspension or discontinuance of the Services or any part thereof. Aztech reserves the right to modify or change the Services or any part thereof, your access and use of such Services and any applicable service terms with or without notice. Aztech will use reasonable efforts to notify you of any amendments via the contact details you have provided to Aztech.
4. Cross-Border Use and Access
The Products and Services provided or accessed through or on our Website may not be available to all persons or in all countries. If you choose to access the Website from outside Singapore, you do so at your own risk and you are solely responsible for complying with the applicable laws of the country in which you are located. To the extent permissible by law, Aztech accepts no responsibility or liability for any damage or loss caused by your use or access of the Products or Services from outside Singapore.
5. Reliability of Services
5.1 The Services are intended to complement the use and/or control of our Products and should not be relied on for time-critical information. The Services may be subject to disruptions for reasons beyond Aztech’s control (such as Wi-Fi connectivity issues and service provider uptime. You acknowledge and agree that Aztech shall not be responsible for any damages caused or allegedly caused by disruptions to the Services.
5.2 You acknowledge and agree that the Services are not error-free or reliable all of the time. The optimal functioning of the Services may be affected or interrupted by the device you use, data transmission and internet access, and other factors which are beyond the control of Aztech. YOU AGREE THAT YOU WILL NOT RELY ON THE SERVICES FOR ANY CRITICAL PURPOSES.
5.3 The Services or any part thereof may be suspended for any period of time, without notice, for reasons such as security issues, maintenance and repair, or other circumstances. You acknowledge this and agree that you will not be entitled to any refunds or rebates for any suspension of the Services or any part thereof.
6. Requirements for Access and Use of Services
In order to access the Services, you will need to ensure that you have in place: (i) a functioning Wi-Fi network at the place you use our Products and Services; (ii) an Account to access the Services; (iii) a smart mobile device that can be used to download the mobile application to access the Services; (iv) sufficient bandwidth; and (v) any other requirements that may be specified by Aztech from time to time. It is your responsibility to ensure that all such requirements are met and you acknowledge that failing to meet such requirements may result in you not being able to properly use or access the Services.
7. Information Provided
The Services may provide you with information relating to the Products linked to your Account (“Information”). Such Information is provided “as is” and “as available” and Aztech does not guarantee its accuracy or currency.
8. User Information
Users who post or transmit information through the Services (“Content”) do so at their own risk and Aztech will not be liable for any errors or omissions in any Content. You acknowledge that when using the Services, you will be posting, transmitting and accessing such Content at your own risk and will be solely responsible for any damage or loss to any party resulting therefrom.
9. Privacy and Data Protection
9.1 Aztech takes the protection of your personal information seriously and has implemented a Privacy Policy which details how we collect, use, disclose, process, and protect your personal information and data when you use our Products and Services.
9.2 Certain Products and Services that you use may collect video, audio, and other data. Under applicable laws, and as the controller of some of the data collected through your use of these Products and Services, you may be subject to data protection and privacy laws in the jurisdiction within which you use or access our Products and Services. This may give rise to certain obligations and/or responsibilities on your part. You acknowledge that you are responsible for complying with any applicable laws when using or accessing the Products and Services.
10. Use of products and services
10.1 Some of our Products and Services come with instructions on their installation and use. It is your responsibility to follow such instructions accordingly and to ensure that the Products are maintained regularly (e.g. to charge or change a Product’s batteries) after installation.
10.2AZTECH MAKES NO WARRANTY OR REPRESENTATION THAT ANY PRODUCTS MANUFACTURED OR SOLD BY US OR SERVICES PROVIDED BY US ARE COMPLIANT WITH INDUSTRY STANDARDS, LAWS, REGULATIONS AND/OR OTHER SPECIFICATIONS THAT MAY BE SET OUT BY RELEVANT AUTHORITIES HAVING JURISDICTION.
11. Third Party Vendors/Operators
11.1 Our Services may involve third party products and services at times, which may affect the reliability of the Services we provide. You acknowledge and agree that: (i) your use of and access to our Services or any part thereof may rely on third party vendors or service providers who may not operate reliably all of the time and whose operations may affect the operation of our Services; (ii) the quality and performance of such third party products and services are not within our control; and (iii) Aztech shall not be responsible for any loss or damage that is caused by the operation of such third party products and services.
11.2 Our Website may contain links to other websites which are operated by third parties and may not be under our control. We do not make any warranties, representations or endorsements with respect to such third party websites.
11.3 Aztech shall not be responsible for the products and services of third parties, including without limitation, websites operated by third parties and the application stores from which you download our mobile application.
12. Ownership
12.1 All intellectual property rights such as copyright, trademark, patent, trade secret, etc. in the Products and Services (i.e., the Sites, Web Apps and Mobile Apps) are owned by Aztech and/or, as the case may be, its Partners. Your use of and access to the Products and Services do not transfer to you or any third party any rights, title or interest in or to such intellectual property rights. Aztech and, as the case may be, its Partners, reserve all rights not expressly granted to you in these Terms. There are no implied licenses under these Terms.
12.2 You agree and acknowledge that you have read, understood and agreed to the terms of the Software License and Service Agreement which governs your download, installation and use of our mobile application and services provided thereunder. You may not use the content of the Services for a commercial purpose or in a public way or copy any content of the Services without our written authorization.
13. INDEMNITY
You agree to indemnify and hold Aztech and its Partners harmless from and against:
(I) Any third party claims against Aztech and/or its Partners arising from or relating to your access or use of the Products or Services, your breach of this Agreement or your contravention of any law or infringement of any third party rights (collectively, “Third Party Action”) and any and all related damages, losses, costs and fees incurred by Aztech and/or its Partners relating to or arising from any such Third Party Action; and
(II) Any and all damages, losses, costs and fees incurred by Aztech and/or its Partners arising from or relating to your access or use of the Products or Services, your breach of this Agreement or your contravention of any law or infringement of any rights of Aztech and/or its Partners.
14. Warranty Disclaimers
The Services are provided “as is”. Aztech, and as the case may be, Aztech’s Partners, disclaim all implied or express warranties and conditions of any kind. Aztech makes no representations and will not be held liable for the accuracy, compliance or legality of any content of the Services.
15. Limitation of Liability
15.1 IN NO EVENT SHALL AZTECH BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATING TO THE PRODUCTS OR SERVICES, EVEN IF AZTECH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES WILL AZTECH BE LIABLE IN ANY WAY FOR ANY CONTENT OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED IN CONNECTION WITH THE USE OF OR ACCESS TO ANY CONTENT STORED, PUBLISHED, TRANSMITTED OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.
15.2 Neither Aztech nor its Partner, as the case may be, shall be liable for any loss suffered by you due to reasons attributable to third parties such as communication line failures, technical problems, network and system instability, device failures or other force majeure factors which include war, rebellion, civil commotion, strikes, industrial disputes, fire, earthquakes, flooding, natural disasters, the requisitioning or other act or order by any government department, council or other constituted body, acts of God or any other happenings that are beyond Aztech’s or its Partner’s control.
16. Governing law and dispute resolution
16.1 You agree that the laws of the Republic of Singapore, without reference to the principles of conflict of laws, will govern these Terms and any dispute of any sort that might arise between you and Aztech. In the absence of relevant legal provisions, local and/or international business practices may be referred to in the event of a dispute.
16.2 By using or accessing the Products and Services, both you and Aztech agree that any dispute arising from the use of or access to our Products and Services shall first be settled through consultations between the parties. If no settlement can be reached through such consultations, both parties agree to submit said dispute or claim under these Terms to the exclusive jurisdiction of the Singapore Courts. Notwithstanding the foregoing, Aztech has the right at any time to seek a temporary or permanent injunction or other equitable remedy or relief in any court having subject matter jurisdiction anywhere in the world.
17. Miscellaneous
17.1 These Terms shall be read together with all relevant Supplemental Agreements, such as our Software License and Service Agreement, which governs your use of our mobile application, and our Privacy Policy. Certain features of our Services may be subject to additional terms which will be presented to you before your use or access of such Services. Such additional terms are also incorporated into these Terms by reference.
17.2 Notices may be sent by email to the email address that you used to register an account in the mobile application.
17.3 Any failure by Aztech to exercise or enforce any right or clause in these Terms shall not be deemed a waiver of such right or clause. The headings in these Terms are for ease of reference only and themselves contain no practical significance. The headings shall not be used in interpreting the meaning of these Terms.
17.4 Any clause herein which is prohibited by applicable laws or by court decrees shall be ineffective to the extent of such prohibition, but such clause shall not in any way invalidate or affect the remaining clauses herein.
17.5 These Terms, and any associated rights and obligations, may not be assigned or otherwise transferred by you without Aztech’s prior written authorization. These Terms may be assigned by Aztech without restriction. These Terms are binding upon any permitted assignee.